Patient & Community Centred Care Framework

Patient and community centred care is about treating a person receiving healthcare with dignity and respect, involving them in all decisions about their health and understanding and working with the community to address the social determinants of health. Designing health and hospital care around the needs of patients and the community is the only way to achieve value-based healthcare.

Rural and remote communities require different health service approaches compared to major cities and regional centres. Residents in major cities and regional centres typically have access to a wide variety of health and hospital services, and specialist care, in close proximity to where they live and are generally well-supported to navigate their service needs.  Rural and remote communities rely solely on general practice, which also services the medical needs of  the local hospital, as a central axis for coordination of care across health and human services.  The RARMS Health Equity Framework maps how RARMS general practice utilises its place within the community to stregthen community health literacy, plan for community needs and improve the health care experience and outcomes for rural, remote and Indigenous people.

Our Stories
Stay up to date on how Rural & Remote Medical Services Ltd is helping rural, remote and Indigenous communities to improve access to healthcare.
Where your contributions go
Rural Health        80%
Fundraising          1%
Administration    19%

Suite 2, 53 Cleary Street,

Hamilton NSW 2303

Tel: 02 4062 8900


ABN: 29 097 201 020

© 2019 onward by Rural and Remote Medical Services Ltd 

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We pay our respects to all Aboriginal and Torres Strait Islander Elders past, present and future from the lands and waters where RARMS works and that it serves.  We acknowledge the Wiradjuri (Gilgandra, Warren, Orange), Gamilaraay (Walgett, Collarenebri, Lightning Ridge, Goodooga, Inverell), Wailwan (Brewarrina), Ngarabal (Tenterfield), Wongaibon (Bourke), Awabakal (Hamilton), Eora (Sydney) and Ngunawal (Braidwood) as the historic sovereigns and traditional oweners of the land and water on which we work, and the Barundji, Barranbinya, Muruwari, Barindji, Gunu, Nganyaywaa, Gundungarra, Ngarigo, Wandjiwalgu, Bandjigali, Bundjalong and other Aboriginal and Torres Strait Islander peoples who use our health and social services.